Communication

 

Asshole’s suck

No one like’s an asshole.

Not the nurses.

Not the patients.

And not other doctors around you.

 

Bob Sutton wrote a book called The No Asshole Rule.

Are you brave enough to take the test?

 

Complaints

Why they happen and how to stop them (hyperspeed).

 

Stumped at statistics

If you don’t know what ‘lead time bias’ is, why are you opening your mouth and telling the patient about their 5 year survival rate?

Instead of misinforming patients, listen to this lecture by a medical statistics guru.

 

 

This is what happens when you screw up the communication

Check out these real life stories.

 

 

Animation videos

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